Strategy and operations — est. 2011
Strategy that
survives
Monday.
Small senior teams, one clear question, and a plan your people can still follow a year after we have gone.
Speak to a partner this week, not an account manager
Gross margin
+3.1 pts
31.4%
Time to a decision
−62%
from 21 days to 8
Operators we have worked beside
Fenwick
HALBERG
northline
St. Aldric
Castell
vento
Evidence
These are ours.
€2.4bn
value delivered, verified by client finance teams
140
engagements since 2011
92%
of clients come back with a second question
14 wks
median engagement, start to handover
Selected work
Results with a
client’s name
on them.
+3.1 pts
gross margin
Fenwick Foods
Retail
Repricing 4,000 products without losing a customer
−38%
unplanned downtime
Halberg Industrial
Manufacturing
A factory that stopped firefighting
+21%
drops per route
Northline Freight
Logistics
Same vans, a fifth more parcels
−46 min
average A&E wait
St. Aldric Health
Healthcare
Cutting the wait without cutting corners
How an engagement runs
Four steps.
No surprises
on the invoice.
Weeks 0–2
01
Diagnose
Interviews, data and a day on the floor. We agree the one question worth answering.
Weeks 3–6
02
Design
Options with numbers attached, tested with the people who would have to live with them.
Weeks 7–12
03
Deliver
Pilot, measure, adjust. Your team leads; we sit beside them.
Week 13 on
04
Hand over
Models, playbooks and dashboards stay with you. We check in at ninety days.
MEMO
TO
The board, Fenwick Foods
FROM
Chief Financial Officer
RE
Whether to extend the Underline engagement
14 MARCH 2026
The partners
You get the people
in the pitch.
Imogen Achebe
Managing partner · Operations and turnarounds
Daniel Reiss
Partner · Pricing and commercial
Priya Menon
Partner · Customer and service design
Kwame Osei
Partner · Capital and strategy
Insights
Short reads,
no jargon.